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FAQs

I do not see a pair of matching earrings. Can I have a pair made?

Yes and No. With MOST styles I can make a pair of matching earrings or a matching pendant. Contact me to discuss further.

Can I have something made in gold?

Can I ship my order internationally?

Yes, I ship through USPS. They deliver to most countries. Tracking is available throughout the U.S. but when it enters your country that may change.

Be aware that all customs fees, VAT, or any other extra costs are your responsibility.

***The shipping charge for international will not include any additional customs fees**

Yes, I can make anything out of 14k and 18k gold. White gold will cost extra and will take a little more time to produce.

Return policy?

I want you to be completely satisfied. If your item is damaged when it arrives you may return it to have it fixed, or exchange. If you don't like what you purchased you may return it within 30 days for a house credit, to not include any postage costs. You must notify me within 30 days of receipt of the item and get a return authorization before you mail it back. The return postage is at your expense. I will do whatever I can to make sure you are pleased with your purchase. I stand behind what I make 100% and your satisfaction is very important to me.

Brian Wallace 

Hand Forged Jewelry

Colorado Springs, CO, USA

©2018 by Brian Wallace Forged Jewelry (BW). Proudly created with Wix.com

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